Terms and Conditions | Stuv AI

Terms and Conditions

Last updated: June 17, 2026

1. Introduction

Welcome to Stuv.ai ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our AI-powered image generation and product visualization platform ("Service"). By accessing or using Stuv.ai, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Acceptance of Terms

By creating an account, accessing, or using Stuv.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Stuv.ai.

If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Service Description

Stuv.ai provides an AI-driven platform for:

  • AI-powered image generation and product visualization
  • Bulk image generation and batch processing
  • Video generation from images and text
  • Product catalog creation and management
  • Brand identity preservation and consistency
  • Color and material customization (3000+ Pantone shades, fabric changes)
  • High-resolution image upscaling (4K/6K)
  • Website and catalog building tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

4. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with third parties

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

5. Payment and Billing

5.1 Subscription Plans: Stuv.ai offers various subscription plans with different credit allocations and features. All prices are displayed in USD and INR and are subject to change with notice.

5.2 Credits: Credits are consumed when you use features such as image generation, video creation, or upscaling. Unused credits do not expire unless otherwise stated in your plan terms.

5.3 Billing: Subscription fees are billed in advance according to your selected billing cycle. All payments are processed securely through our payment partners.

5.4 Refunds: Refund policies vary by plan. Generally, unused credits are non-refundable. Contact our support team for specific refund inquiries.

5.5 Price Changes: We reserve the right to modify pricing with 30 days' notice. Existing subscriptions will continue at the current rate until renewal.

6. Intellectual Property

6.1 Your Content: You retain all ownership rights to images, videos, and content you upload or create using Stuv.ai ("User Content"). By using the Service, you grant Stuv.ai a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.

6.2 Generated Content: You own all rights to images, videos, and other content generated through the Service. You may use generated content for commercial purposes, subject to these Terms.

6.3 Stuv.ai Property: The Service, including its software, algorithms, designs, logos, and documentation, is owned by Stuv.ai and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

6.4 Brand Identity: Our AI learns and preserves your brand identity based on your inputs. This information is used solely to maintain consistency in your generated content and is not shared with third parties.

7. Acceptable Use

You agree not to use the Service to:

  • Generate, upload, or share content that is illegal, harmful, threatening, abusive, or violates any laws
  • Create content that infringes on intellectual property rights, privacy rights, or other rights of third parties
  • Generate explicit, pornographic, or adult content
  • Create content that promotes hate speech, discrimination, or violence
  • Impersonate others or misrepresent your identity
  • Attempt to reverse engineer, decompile, or extract our AI models or algorithms
  • Use automated systems (bots, scrapers) to access the Service without authorization
  • Overload or disrupt the Service's infrastructure
  • Share your account credentials or allow unauthorized access
  • Use the Service for any purpose that violates applicable laws or regulations

Violation of these rules may result in immediate account suspension or termination without refund.

8. AI and Machine Learning

8.1 AI Technology: Stuv.ai uses advanced AI and machine learning models to generate images and videos. While we strive for accuracy and quality, AI-generated content may not always meet your expectations.

8.2 Learning and Improvement: Our platform learns from your product inputs and brand preferences to maintain consistency. This learning process is automated and helps improve the quality of generated content over time.

8.3 No Guarantees: We do not guarantee that generated content will be perfect, error-free, or suitable for your specific use case. You are responsible for reviewing and approving all generated content before use.

8.4 Model Updates: We may update our AI models to improve quality and features. These updates may result in variations in output style or quality.

9. Privacy and Data

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.1 Data Storage: We store your uploaded images, generated content, and account information securely. You can request deletion of your data at any time.

9.2 Brand Data: Information about your brand identity, color preferences, and product styles is used solely to maintain consistency in generated content and is not shared with third parties.

9.3 Third-Party Services: We may use third-party services for payment processing, analytics, and infrastructure. These services are bound by their own privacy policies.

10. Service Availability

10.1 Availability: We strive to maintain high availability but do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances.

10.2 Maintenance: We may perform scheduled maintenance that temporarily affects Service availability. We will provide advance notice when possible.

10.3 No Liability: We are not liable for any loss or damage resulting from Service unavailability, interruptions, or technical issues.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUV.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

We are not responsible for the quality, accuracy, or suitability of AI-generated content for your specific use case. You assume all risk associated with using generated content.

12. Indemnification

You agree to indemnify, defend, and hold harmless Stuv.ai, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

13. Termination

13.1 By You: You may terminate your account at any time by contacting our support team or using account deletion features in your dashboard.

13.2 By Us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary.

13.3 Effect of Termination: Upon termination, your access to the Service will cease, and we may delete your account data. Unused credits are generally non-refundable unless required by law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and terminate your account.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

16. Contact Information

If you have any questions about these Terms, please contact us:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Stuv.ai regarding the Service and supersede all prior agreements and understandings.